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Transport Layer Security has been one of the greatest contributors to the privacy and security of Internet communications over the past decade. The TLS cryptographic protocol is used to secure an ever-increasing portion of the Internet’s web, messaging and application data traffic. The secure HTTP (HTTPS) web protocol, StartTLS email protocol, Tor anonymizing network, and virtual private networks such as those based on the OpenVPN protocol all leverage TLS to encrypt and encapsulate their contents—protecting them from being observed or modified in transit.
Over the past decade, and particularly in the wake of revelations about mass Internet surveillance, the use of TLS has grown to cover a majority of Internet communications. According to browser data from Google, the use of HTTPS has grown from just over 40 percent of all web page visits in 2014 to 98 percent in March of 2021.
It should come as no surprise, then, that malware operators have also been adopting TLS for essentially the same reasons: to prevent defenders from detecting and stopping deployment of malware and theft of data. We’ve seen dramatic growth over the past year in malware using TLS to conceal its communications. In 2020, 23 percent of malware we detected communicating with a remote system over the Internet were using TLS; today, it is nearly 46 percent.
There’s also a significant fraction of TLS communications that use an Internet Protocol port other than 443—such as malware using a Tor or SOCKS proxy over a non-standard port number. We queried against certificate transparency logs with the host names associated with malware Internet communications on ports other than 443, 80, and 8080, and found that 49 percent of the hosts had TLS certificates associated with them that were issued by a Certificate Authority (CA). A small fraction of the others manually checked used self-signed certificates.
But a large portion of the growth in overall TLS use by malware can be linked in part to the increased use of legitimate web and cloud services protected by TLS—such as Discord, Pastebin, Github and Google’s cloud services—as repositories for malware components, as destinations for stolen data, and even to send commands to botnets and other malware. It is also linked to the increased use of Tor and other TLS-based network proxies to encapsulate malicious communications between malware and the actors deploying them.
Google’s cloud services were the destination for nine percent of malware TLS requests, with India’s BSNL close behind. During the month of March 2021, we saw a rise in the use of Cloudflare-hosted malware—largely because of a spike in the use of Discord’s content delivery network, which is based on Cloudflare, which by itself accounted for 4 percent of the detected TLS malware that month. We reported over 9,700 malware related links to Discord; many were Discord-specific, targeting the theft of user credentials, while others were delivery packages for other information stealers and trojans.
In aggregate, nearly half of all malware TLS communications went to servers in the United States and India.
We’ve seen an increase in the use of TLS use in ransomware attacks over the past year, especially in manually-deployed ransomware—in part because of attackers’ use of modular offensive tools that leverage HTTPS. But the vast majority of what we detect day-to-day in malicious TLS traffic is from initial-compromise malware: loaders, droppers and document-based installers reaching back to secured web pages to retrieve their installation packages.
To gain insight into how usage of TLS in malware has changed, we took a deep dive into our detection telemetry to both measure how much TLS is used by malware, identify the most common malware that leverage TLS, and how those malware make use of TLS-encrypted communications. Based on our detection telemetry, we found that while TLS still makes up an average of just over two percent of the overall traffic Sophos classifies as “malware callhome” over a three-month period, 56 percent of the unique C2 servers (identified by DNS host names) that communicated with malware used HTTPS and TLS. And of that, nearly a quarter is with infrastructure residing in Google’s cloud environment.
Surprise packages
Malware communications typically fall into three categories: downloading additional malware, exfiltration of stolen data, and retrieval or sending of instructions to trigger specific functions (command and control). All these types of communications can take advantage of TLS encryption to evade detection by defenders. But the majority of TLS traffic we found tied to malware was of the first kind: droppers, loaders and other malware downloading additional malware to the system they infected, using TLS to evade basic payload inspection.
It doesn’t take much sophistication to leverage TLS in a malware dropper, because TLS-enabled infrastructure to deliver malware or code snippets is freely available. Frequently, droppers and loaders use legitimate websites and cloud services with built-in TLS support to further disguise the traffic. For example, this traffic from a Bladabindi RAT dropper shows it attempting to retrieve its payload from a Pastebin page. (The page no longer exists.)
We’ve seen numerous cases of malware behaving this way in our research. The PowerShell-based dropper for LockBit ransomware was observed retrieving additional script from a Google Docs spreadsheet via TLS, as well as from another website. And a dropper for AgentTesla (discussed later in this report) also has been observed accessing Pastebin over TLS to retrieve chunks of code. While Google and Pastebin often quickly shut down malware-hosting documents and sites on its platform, many of these C2 sources are abandoned after a single spam campaign, and the attackers simply create new ones for their next attack.
Sometimes malware uses multiple services this way in a single attack. For example, one of the numerous malware droppers we found in Discord’s content delivery network dropped another stage also hosted on Discord, which in turn attempted to load an executable directly from GitHub. (The GitHub code had already been removed as malicious; we disclosed the initial stages of the malware attack to Discord, along with numerous other malware, who removed them.)
Malware download traffic actually makes up the majority of the TLS-based C2 traffic we observed. In February 2021, for instance, droppers made up over 90 percent of the TLS C2 traffic—a figure that closely matches the static C2 detection telemetry data associated with similar malware month-to-month from January through March of 2021.
Covert channels
Malware operators can use TLS to obfuscate command and control traffic. By sending HTTPS requests or connecting over a TLS-based proxy service, the malware can create a reverse shell, allowing commands to be passed to the malware, or for the malware to retrieve blocks of script or required keys needed for specific functions. Command and control servers can be a remote dedicated web server, or they can be based on one or more documents in legitimate cloud services. For example, the Lampion Portuguese banking trojan used a Google Docs text document as the source for a key required to unlock some of its code—and deleting the document acted as a kill-switch. By leveraging Google Docs, the actors behind Lampion were able to conceal controlling communications to the malware and evade reputation-based detection by using a trusted host.
The same sort of connection can be used by malware to exfiltrate sensitive information—transmitting user credentials, passwords, cookies, and other collected data back to the malware’s operator. To conceal data theft , malware can encapsulate it in a TLS-based HTTPS POST, or export it via a TLS connection to a cloud service API, such as Telegram or Discord “bot” APIs.
SystemBC
One example of how attackers use TLS maliciously is SystemBC, a multifaceted malicious communications tool used in a number of recent ransomware attacks. The first samples of SystemBC, spotted over a year ago, acted primarily as a network proxy, creating what amounted to a virtual private network connection for attackers based on SOCKS5 remote proxy connection encrypted with TLS—providing concealed communications for other malware. But the malware has continued to evolve, and more recent samples of SystemBC are more full-featured remote access trojans (RATs) that provide a persistent backdoor for attackers once deployed. The most recent version of SystemBC can issue Windows commands, as well as deliver and run scripts, malicious executables, and dynamic link libraries (DLLs)—in addition to its role as a network proxy.
SystemBC is not entirely stealthy, however. There’s a lot of non-TLS, non-Tor traffic generated by SystemBC—symptomatic of the incremental addition of features seen in many long-lived malware. The sample we recently analyzed has a TCP “heartbeat” that connects over port 49630 to a host hard-coded into the SystemBC RAT itself.
The first TLS connection is an HTTPS request to a proxy for IPify, an API that can be used to obtain the public IP address of the infected system. But this request is sent not on port 443, the standard HTTPS port—instead, it’s sent on port 49271. This non-standard port usage is the beginning of a pattern.
SystemBC then attempts to obtain data about the current Tor network consensus, connecting to hard-coded IP addresses with an HTTP GET request, but via ports 49272 and 49273. SystemBC uses the connections to download information about the current Tor network configuration.
Next, SystemBC establishes a TLS connection to a Tor gateway picked from the Tor network data. Again, it uses another non-standard port: 49274. And it builds the Tor circuit to the destination of its Tor tunnel using directory data collected via port 49275 via another HTTP request. There, the progression of sequential ports ends, and in the sample we analyzed it tries to fetch another malware executable via an open HTTP request over the standard port.
The file retrieved by this sample, henos.exe, is another backdoor that connects over TLS on the standard port (443) to a website that returns links to Telegram channels—a sign that the actor behind this SystemBC instance is evolving tactics. SystemBC is likely to continue to evolve as well, as its developers address the mixed use of HTTP and TLS and the somewhat predictable non-standard ports that allow SystemBC to be easily fingerprinted.
AgentTesla
Like SystemBC, AgentTesla—an information stealer that can also function in some cases as a RAT—has evolved over its long history. Active for more than seven years, AgentTesla has recently been updated with an option to use the Tor anonymizing network to conceal traffic with TLS.
We’ve also seen TLS used in one of AgentTesla’s most recent downloaders, as the developers have used legitimate web services to store chunks of malware encoded in base64 format on Pastebin and a lookalike service called Hastebin. The first stage downloader further tries to evade detection by patching Windows’ Anti-Malware Software Interface (AMSI) to prevent in-memory scanning of the downloaded code chunks as they’re joined and decoded.
The Tor addition to AgentTesla itself can be used to conceal communications over HTTP. There is also another optional C2 protocols in AgentTesla that that could be TLS protected—the Telegram Bot API, which uses an HTTPS server for receiving messages. However, the AgentTesla developer didn’t implement HTTPS communications in the malware (at least for now)—it fails to execute a TLS handshake. Telegram accepts unencrypted HTTP messages sent to its bot API.
Dridex
Dridex is yet another long-lived malware family that has seen substantial recent evolution. Primarily a banking Trojan, Dridex was first spotted in 2011, but it has evolved substantially. It can load new functionality through downloaded modules, in a fashion similar to the Trickbot Trojan. Dridex modules may be downloaded together in an initial compromise of the affected system, or retrieved later by the main loader module. Each module is responsible for performing specific functions: stealing credentials, exfiltrating browser cookie data or security certificates, logging keystrokes, or taking screenshots.
Dridex’s loader has been updated to conceal communications, encapsulating them with TLS. It uses HTTPS on port 443 both to download additional modules from and exfiltrate collected data to the C2 server. Exfiltrated data can additionally be encrypted with RC4 to further conceal and secure it. Dridex also has a resilient infrastructure of command and control (C2) servers, allowing installed malware to fail over to a backup if its original C2 server goes down.
These updates have made Dridex a continuing threat, and Dridex loaders are among the most common families of malware detected using TLS—overshadowed only by the next group of threats in our TLS rogues’ gallery: off-the-shelf “offensive security” tools repurposed by cybercriminals.
Metasploit and Cobalt Strike
Offensive security tools have long been used by malicious actors as well as security professionals. These commercial and open-source tools, including the modular Cobalt Strike and Metasploit toolkits, were built for penetration testing and “red team” security evaluations—but they’ve been embraced by ransomware groups for their flexibility.
Over the last year, we’ve seen a surge in the use of tools derived from offensive security platforms in manually-deployed ransomware attacks, used by attackers to execute scripts, gather information about other systems on the network, extract additional credentials, and spread ransomware and other malware.
Taken together, Cobalt Strike beacons and Metasploit “Meterpreter” derivatives made up over 1 percent of all detected malware using TLS—a significant number in comparison to other major malware families.
And all the rest
Potentially unwanted applications (PUAs), particularly on the macOS platform, also leverage TLS, often through browser extensions that connect surreptitiously to C2 servers to exfiltrate information and inject content into other web pages. We’ve seen the Bundlore use TLS to conceal malicious scripts and inject advertisements and other content into web pages, undetected. Overall, we found over 89 percent of macOS threats with C2 communications used TLS to call home or retrieve additional harmful code.
There are many other privacy and security threats lurking in TLS traffic beyond malware and PUAs. Phishing campaigns increasingly rely on websites with TLS certificates—either registered to a deceptive domain name or provided by a cloud service provider. Google Forms phishing attacks may seem easy to spot, but users trained to “look for the lock” alongside web addresses in their browser may casually type in their personally identifying data and credentials.
Traffic analysis
All of this adds up to a more than 100 percent increase in TLS-based malware communications since 2020. And that’s a conservative estimate, as it’s based solely on what we could identify through telemetry analysis and host data.
As we’ve noted, some use TLS over non-standard IP ports, making a completely accurate assessment of TLS usage impossible without deeper packet analysis of their communications. So the statistics sited in this report do not reflect the full range of TLS-based malicious communications—and organizations should not rely on the port numbers related to communications alone to identify potential malicious traffic. TLS can be implemented over any assignable IP port, and after the initial handshake it looks like any other TCP application traffic.
Even so, the most concerning trend we’ve noted is the use of commercial cloud and web services as part of malware deployment, command and control. Malware authors’ abuse of legitimate communication platforms gives them the benefit of encrypted communications provided by Google Docs, Discord, Telegram, Pastebin and others—and, in some cases, they also benefit from the “safe” reputation of those platforms.
We also see the use of off-the-shelf offensive security tools and other ready-made tools and application programming interfaces that make using TLS-based communications more accessible continuing to grow. The same services and technologies that have made obtaining TLS certificates and configuring HTTPS websites vastly simpler for small organizations and individuals have also made it easier for malicious actors to blend in with legitimate Internet traffic, and have dramatically reduced the work needed to frequently shift or replicate C2 infrastructure.
All of these factors make defending against malware attacks that much more difficult. Without a defense in depth, organizations may be increasingly less likely to detect threats on the wire before they have been deployed by attackers.
SophosLabs would like to acknowledge Suriya Natarajan, Anand Aijan, Michael Wood, Sivagnanam Gn, Markel Picado and Andrew Brandt for their contributions to this report.
Security Heartbeat is a feature that allows endpoints and firewalls to communicate their health status with each other. Find the details on how it works, what different health statuses there are, and what they mean.
Communication channel
Endpoints and XG Firewall communicate through an encrypted TLS connection over the IP address 52.5.76.173 on port 8347.
Identification of endpoints
Each endpoint receives a certificate from Sophos Central. Sophos Central shares those certificates with XG Firewall, so XG Firewall is able to attribute an endpoint to a specific organization. XG Firewall only establishes connections with endpoints for which it possesses their certificate.
Information exchange
- When an endpoint connects to XG Firewall for the first time, it sends the details of its current health status, network interfaces, and signed-in users.
- Endpoints send a heartbeat (their health status) to XG Firewall every 15 seconds. These messages are called heartbeat.
- XG Firewall sends a list of endpoints whose health status is red (at risk) or yellow (warning) every second heartbeat, that is every 30 seconds.
Missing heartbeat
XG Firewall logs a heartbeat as missing when it doesn’t receive three consecutive heartbeats from an endpoint that continues to send network traffic. When the endpoint sends the heartbeat again, XG Firewall considers it active. A missing heartbeat is determined by the MAC address of an endpoint, and all interfaces are taken into account.
To avoid frequent and misleading notifications about endpoints going into a missing heartbeat status after intentional actions (typical scenarios can include power off, suspend, hibernate, or moving to a different network adapter), additional configuration options are available for the detection of missing heartbeat statuses. The default configuration should achieve the desired results in most cases, but should you encounter challenges in the default behavior, you have two options to customize the detection behavior. Using these options may delay the missing heartbeat notifications you want to receive.
- Increase the default timeout for missing heartbeat detection: The default timeout between the last received security heartbeat messages and moving the endpoint into a missing heartbeat state when still detecting network activity of the endpoint is set to 60 seconds. In some cases, when switching between network adapters, in particular when switching from a wired to a wireless connection, this timeout can be too short.
- Delay sending Missing Heartbeat state to Sophos Central: By default, XG Firewall directly sends information to Sophos Central about an endpoint going into the missing heartbeat state. This results in Sophos Central sending an email notification about the missing heartbeat state.
To change the default settings for how these events are handled, you can configure the timeout values using the command line interface. For more information see, CLI guide synchronized security settings.
Green heartbeat status
A green heartbeat status requires no action and means that:
- Sophos security software is working correctly.
- No active malware is detected.
- No inactive malware is detected.
- No potentially unwanted application is detected.
Yellow heartbeat status
Typical reasons for a yellow status are:
- A newly installed PUA (potentially unwanted application).
- 24 hours since the last signature update.
- Inactive malware is detected.
- A potentially unwanted application is detected.
Usually, it is temporary and no action is required. However, you can choose to take action when a PUA or malware is detected.
Red heartbeat status
A red status requires action. A typical reason is that active malware has been detected and couldn’t be automatically removed.
You should take action if one or more of the following issues occur:
- Active malware is detected.
- Running malware is detected.
- Malicious network traffic is detected. This traffic might lead to a command-and-control server involved in a botnet or other malware attack.
- Communication sent to a known bad host is detected. This is based on the IP address or DNS resolution.
- Malware was not removed.
- Sophos security software is not working correctly.
Source heartbeat and destination heartbeat
Source and destination heartbeats define the minimum required heartbeat from the source and destination, respectively. These can be found under the respective firewall rule.
Protection based on health status (lateral movement protection)
Endpoints communicate with another endpoint based on its health status and the policy specified in Sophos Central. For example, if an endpoint has a red health status and there’s a corresponding policy defined, other endpoints would stop communicating with that endpoint.
XG Firewall will handle this communication between endpoints. It acts as a MAC layer 2 proxy to tell each endpoint within the same broadcast domain the MAC and health status of all other endpoints.
Sophos Free Download
Tap mode and Security Heartbeat
Sophos Security Download
For Security Heartbeat to work in tap mode you must have at least one interface configured within the LAN Zone that is regularly connected to the network and whose address can be reached from the endpoints. The IP addresses of all interfaces within the LAN zone are transmitted to Sophos Central and further to the endpoints. Endpoints in turn try to connect to one of the LAN zone IP addresses to send their Security Heartbeat messages to.