Some PS4 users have reported to us that they need help in fixing Remote Play feature on their console that won’t connect to their PC. In case you did not know, you can actually play your favorite PS4 game on either a smartphone or computer even when you’re not in front of your console. All you have to do is to set up Remote Play on your phone or computer.
我第一次走完这个流程打开 Remote Play 的时候还是遇到了 88001003 错误。 这个错误的原因是 Remote Play 还是检测到了 Root。 后来我发觉是 superSU 没有完全卸载,有个 superSU pro 还在。. Hello I installed the application but as soon as I open it it gives me error 88001003. I have the root with magisk, I also installed the ps4 remote play. Once you have installed Remote Play, go to Magisk again, and under “Settings” enable “Magisk Hide”. After that, a new menu becomes available in the side panel. Go to that menu and then search for your PlayStation apps, then “hide them”. This way, you won’t get a root access prompt when launching Remote Play. Close Remote Play app by selecting Close button, then restart. Reboot the computer; Reboot the computer, then start the Remote Play app. Uninstall Remote Play application, and then re-install. In Control Panel, click Programs and Features, and then uninstall PS4 Remote Play. Drag PS4 Remote Play from the Applications folder. Sony Remote Play its officially supported on High-End Xperia devices starting form Xperia Z2 all the way up to the more recent Xperia XZ2, but for those who dont own a High-End Xperia device or a PSVita, but a Android Smartphone or Tablet, then its possible to have this feature.
If you encounter connection issues or Remote Play errors during setup, or after using it for some time, this article should help.
Things you need for PS4 Remote Play
If you plan on playing away from your PS4, you can make use of its Remote Play feature. Below are the things that you should have to successfully do that:
- Updated PS4 console.
- Internet connected computer.
- Good working PS4 DUALSHOCK wireless controller
- USB cable to connect the controller to your computer. Or, a compatible wireless adapter to allow PS4 wireless connection.
- PlayStation Network account.
- At least 15Mbps download and upload internet connection speeds (for both the PC and PS4)
Causes why your PS4 Remote Play won’t connect
There are several possible reasons why PS4 Remote Play stops or won’t connect. Mostly, the issue is network setup related so it’s important that you make sure to check the status of your own local network ahead of time.
At other times, PS4 Remote Play may encounter connection issues or errors due to problems with the PlayStation Network itself.
For first time users, some may find out that they are unable to use PS4 Remote Play due to their computer’s security software.
Below are some of the common causes for PS4 Remote Play issues.
Internet connection is slow or intermittent.
In order to avoid having latency or lag when using Remote Play, you want to make sure that you have a fast broadband connection. Sony recommends that your PS4 has a minimum of 15Mbps. Anything slower than that can be problematic although I’ve personally been able to use Remote Play normally even though my PS4 speed test result shows that it’s only getting less than 6Mbps of upload speed.
For best results though, try to only use Remote Play when you have a fast enough connection.
PS4 software is outdated.
Most PS4 games and features that uses online functionality usually won’t work when the console’s software is outdated. Make sure that you manually check for software updates if you encounter Remote Play errors.
NAT type is strict or restrictive.
Some users may encounter “A connection to the server could not be established” error due to NAT type issues on the PS4. You should strive to have NAT Type 1(open) on your console although NAT Type 2 (moderate) is also okay. If your PS4 has NAT type 3 (strict), you will not be able to play with others online, talk via voice chat, or run Remote Play on your computer.
Random console or computer OS bug.
Sometimes, electronic devices may develop flukes. Temporary bugs are usually fixed by simply rebooting the device so make sure to restart your PC and PS4.
Local network issue.
Issues with your local networking devices can cause Remote Play to cut off or not load. Make sure that your home network is fast enough and does not disconnect frequently. Intermittent connection issues can cause connection time outs, which can make Remote Play virtually unplayable.
Security software blocking the connection.
Remote Play 88001003
If you’re getting a 88010E0F error when setting up Remote Play for the first time, it’s more likely an antivirus or firewall issue. You can try to disable your antivirus or firewall temporarily to check if that’s the case.
Remote Play Error 88001003
Make sure to turn your security software back on after testing.
PlayStation Network is down.
Remote Play may not work if there’s an issue with its servers. You can check PlayStation Network status if you have trouble connecting with Remote Play.
What to do if PS4 Remote Play won’t connect
If you’re encountering an error with Remote Play, or if the feature suddenly stops working for no apparent reason, the following solutions should help.
- Check the PlayStation Network status.
Before you troubleshoot your PC or PS4, make sure that you visit the PlayStation Network status page to see if there’s any issue from Sony’s side.
- Check your internet connection speed.
Slow or intermittent connection speed can significantly impact how Remote Play works. Make sure to run a connection speed test on your PS4 first to see if it’s getting the minimum 15Mbps download and upload speeds.
Your computer should also meet with the minimum speed requirements.
To check for a possible intermittent connection issue, you’ll need to observe your network. Using your other devices (smartphones or computers), try to see if the connection keeps dropping for a few hours. If internet connection is unstable or constantly disconnecting, you’ll need to fix this issue first in order to reliably use Remote Play. - Use wired connection.
If you are using wireless or wifi connection with your PS4, it’s possible that there may be wifi signal interference that causes the connection to drop. Try using an ethernet connection from the router to your PS4 before attempting to use Remote Play again.
If a wired connection is not possible, move the PS4 closer to the router so as to ensure that it gets a good wifi signal. - Update your PS4 software.
One of the simplest ways to keep bugs away is to ensure that your PS4 runs the most recent software. To manually check for software updates:
-Go to your PS4 Home screen.
-Go to the Settings Menu.
-Select System Software Update. - Restart Remote Play on your PC.
If Remote Play still won’t connect, make sure that you restart it. On your computer, open the Task Manager (CTRL+ALT+DEL), select PS4 Remote Play under the Processes tab, then hit the End Task button at the lower right.
- Reboot the computer.
If restarting the Remote Play application will not fix the error or connection issue, the next good thing that you can do is to restart your computer. This ensures that you address possible temporary bugs with your PC that might be interfering with Remote Play.
- Power cycle your local networking devices.
While your PC is restarting, take the time to also refresh your network connection. To do that, you want to unplug your modem and/or router from the power outlet or strip for about 30 seconds.
- Disable your antivirus and/or firewall.
For some, disabling their security software like antivirus or similar fixes Remote Play issues. If your computer’s firewall is active, you should consider turning off that too for testing purposes. Or, you can make an exception in your firewall settings to allow Remote Play to establish a connection. Use Google to know how to do this suggestion.
- Delete and reinstall Remote Play.
If all the possible causes have been checked and not one of the solutions above has helped so far, consider deleting and reinstalling Remote Play.
Suggested readings:
Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.
- First things first, you want to make sure you enable Magisk by flashing it through your Custom Recovery (TWRP). You can find the necessary files plus installation instructions on this thread. Magisk is good to have regardless of whether you want or need this mod, as it’s one of the better systemeless root solutions out there.
- Once you have Magisk set up, go to the “Downloads” tab on the sidemenu, and search for the “Sony Framework” module (v1) by Seyaru. This will install the necessary foundation to use Remote Play as if you had a Sony Android device. After it is done downloading, it will ask to install and enable the module, which needs a reboot. You can either reboot now, or further down this guide as a reboot will be necessary later on as well.
- Now that you have the Sony Framework, you need to check your build.prop in order to make your device compatible with Remote Play version 2.0.0. Sony has made previous versions you can remedy this through a build.prop edit: simply add (or replace if you have a similar line with a different value) this line ro.build.tags=release-keys. Alternatively, you can install the Magisk module provided by leolawliet in order to add it to your build.prop Also, a recent Magisk update has reportedly made it so that no changes are necessary. Either way, and as listed here, there are a couple of ways in which you can approach this should it not work for you from the get go. Regardless of which path you take, be sure to enable the Framework module and that the build.prop change is there, and reboot your device.
- Search the Play Store for “Remote Play” — you should see the application, though you might not be able to install it (results varied for me). If that’s the case, you need to download the APK either through an APK downloader website or browser extension (check MD5 sum to verify the APK’s integrity). Once you have installed Remote Play, go to Magisk again, and under “Settings” enable “Magisk Hide”. After that, a new menu becomes available in the side panel. Go to that menu and then search for your PlayStation apps, then “hide them”. This way, you won’t get a root access prompt when launching Remote Play.
- Now here is where it gets tricky. Depending on your ROM, you might either not be able to send any input through the DualShock 4 at all, or be able to use it as a gamepad but not as a Remote Play controller (as was the case for me on LineageOS). Luckily, there is an (admittedly awkward) universal workaround:
- Make a second PSN account — it doesn’t need to have a subscription, it just needs to be on your PS4
- Make sure Remote Play is configured on your PS4 and on that account (it shouldn’t need extra fidgeting)
- Connect to this new dummy account through Remote Play, while your main PS4 Account is in the foreground
- This will make it so that your DualShock 4 will remain connected to the PlayStation 4 and be able to operate it while your screen is casting to your device. The only limitation is, of course, that you’ll be constrained to bluetooth range. I found that the range wasn’t much of a problem, though walls can get in the way and when being two or three rooms and walls apart from the console, microphone input and output would start to stutter and cut out (input lag wouldn’t noticeably vary with changes in distance, though). Hopefully you won’t need this workaround at all.